Do you have more questions?
Rachel, Bayezid and Simon are here to help.
Our helpdesk offers a range of informative articles that can help you solve any problems.
Need more answers? No problem, we are always available via our contact form.
Need help immediately? Call our customer support and receive instant guidance.
We help you to invest in the cryptocurrency market like a professional. Simply select a smart portfolio and get started straight away.
If you invest in a portfolio (and not in a single cryptocurrency), a service fee of 2% per year is charged. The fees can be viewed at any time in your transaction history.
You need to be over 18 and live in a country that is part of the European Union or the European Economic Area (Switzerland, Liechtenstein, Norway, Iceland).
Yes, we already have a large number of corporate clients. The minimum investment for corporate accounts is €25.000. Please send us a request to email@example.com and we will help your company along the way.
We offer a number of payment options. You can deposit by debit card, credit card or direct bank transfer. The minimum deposit is €50.
That depends on your bank. On average, a transfer takes 1-3 working days.
After you have transferred your first deposit, you can easily set up a savings plan in your dashboard. The minimum monthly investment is €10.
The start and referral bonus will be credited within 48 hours after receipt of payment.
Deposits and withdrawals are carried out via third-party providers who take care of the purchase and custody of the cryptocurrencies. Coinpanion takes care of the rest.
You can withdraw at any time on your dashboard.
No, you can withdraw at any time.
Withdrawals are possible at any time and are currently exclusively in euros.
Each portfolio has a unique allocation. You can find out more here.
Coinpanion offers risk and theme-based portfolios. Depending on the portfolio you choose, other cryptocurrencies are included. Learn more about it here.
The cryptocurrencies are traded according to the portfolio's underlying strategy. You can also adjust this via the settings. All cryptocurrencies are traded via third-party providers. You can find more information in the terms and conditions.
Yes, you can invest in multiple portfolios at the same time.
Generally, taxation depends on the legal situation in your country. Coinpanion gives you the possibility to download all transactions directly on the platform. In addition, we have a partnership with the cryptocurrency tax company Blockpit. Through them, we can offer you a complete tax report. In cooperation with Blockpit, Coinpanion offers you a complete tax report free of charge for download.